Parent Resources

Our aerial semesters run for 12 weeks. When you register, your child's spot is reserved for the entire semester!

Please note: Enrollment in the current semester does not automatically carry over to the next semester. Families must re-register to secure a spot in future sessions.

DROP-OFF: For safety reasons, parents or guardians must bring students inside the building and remain with them in the lobby until class begins and the instructor collects the group.

PICKUP: Parents or guardians must come inside the building to pick up their child after class. Students will not be released to walk to vehicles unattended.

Yes! For students NEW to aerial, our Level 1 or All Level classes are available to book a single class in advance. Drop-in class spots can be booked up to 2 hours before class begins here: Book a Drop-In Spot Here

For students who have experience, we offer assessments (30 minutes for $30) to work 1:1 with a coach to determine the best class placement for your child. Request an Aerial Assessment Here.

Our aerial students are required to wear ankle-length leggings and shirts that can be tucked into their leggings.

We recommend tight-fitting clothes, as students love going upside down and the apparatuses can sometimes “grab” loose clothing.

Please feel free to bring a leak-proof water bottle (clear water only).

You can view your child's upcoming classes, book other opportunities for yourself or your child, and make cancellations through the Momence mobile app. Links to download can be found here.

Cancellations should be made through the Momence app 8-24 hours before class.

Any cancellations made within 2-hours of class time will result in a late cancellation/no-show fee of $5.

*The cancellation, late-cancellation, and no-show policies and fee are to encourage courtesy to our instructors when possible. Our coaches create lesson plans catered to a group and individualized for each student we expect to attend a specific class. 

Yes. Students may receive up to:

• One makeup class per month

• A maximum of three makeup classes per semester

To qualify, the studio must be notified of the absence at least 8-24 hours before class via email (not text message) to hello@refugeaerial.com

Makeup classes will be coordinated based on availability of the student and scheduled classes. If none of the classes provided by the studio work for the student, the classes will be unfortunately lost. Refunds will not be issued in the case that a makeup class cannot be scheduled. 

After cancelling the class in Momence, makeup classes can be requested by emailing hello@refugeaerial.com

• To qualify, the studio must be notified of the absence at least 8-24 hours before class via email (not text message) to hello@refugeaerial.com

• Makeup classes will be coordinated based on availability of the student and scheduled classes.

• If none of the classes provided by the studio work for the student, the classes will be unfortunately lost. Refunds will not be issued in the case that a makeup class cannot be scheduled. 

Yes! Refuge Aerial typically hosts student showcases twice per year—once in the spring and once in the fall or winter.

Participation is completely optional but encouraged for students who are interested.

Please note that showcase participation fees are separate from semester tuition, and showcase routines are not taught during regular class time.

In rare circumstances such as severe weather, instructor illness, or emergencies, Refuge Aerial may modify class dates or times.

Families will be notified by email as soon as possible.

Your child's scheduled class dates can be found in the Momence app.

Holiday closures and semester calendars are listed on the semester registration page and Parent Resources page.

Please direct all questions, concerns, schedule changes, and account issues to the studio at hello@refugeaerial.com. Email is preferred and helps our team make sure all requests get answered!

To respect our instructors' personal time, please DO NOT contact instructors directly through social media, personal phone numbers, or personal email accounts.